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Santander Consumer USA Inc. provides automotive financing services. The Company offers new car and used car loans, as well as auto and cash-back refinance services. Santander Consumer USA serves clients in the United States.

In a lawsuit filed in October of 2012, Consumer, Sandra Yelvington, sued Santander Consumer, USA, Inc. for, among other things, violating her rights under the Fair Debt Collection Practices Act. Consumer alleged that Santander Consumer, USA, Inc. intentionally harassed and abused her on numerous occasions. Consumer further alleged that from November, 2011 until approximately May, 2012, Santander Consumer, USA, Inc. called her two to three times a day, asking for Ashley Yelvington. Moreover, Consumer alleged that each time she spoke to a representative of Santander Consumer, USA, Inc.; she informed them that she did not know where Ashley was or how to contact him and demanded that her phone number (386-xxx-xxxx) be removed from Santander Consumer, USA, Inc.’s call list. After being informed of these facts, Consumer contended that Santander Consumer, USA, Inc. continued to call her despite actual knowledge that the number they were calling was not the person they were attempting to collect a debt from. 

In another federal case, Consumer, Michael Biddle alleged that he took out a car loan from Ford Motor Credit, and this loan was “purchased, assigned or transferred to Santander Consumer, USA, Inc. for collection. Biddle further alleged that Santander Consumer, USA, Inc. attempted to collect the debt, and in so doing (a) repeatedly called his cell phone, sometimes using automated calls with pre-recorded messages; (b) failed to identify themselves despite Biddle’s requests that they do so; (c) called Biddle on Saturday; (d) repeatedly called Biddle’s friends and family, disclosing to them that he owed the debt; (e) offered rewards to his friends and family in exchange for Biddle’s contact information or information about the location of the car subject to the debt; (f) threatened a lawsuit against Biddle if he did not pay the debt; (g) failed to inform Biddle of his rights under state and federal law by written correspondence within five days after the initial communication; and (h) were rude and abusive when speaking with Biddle, using profanity on at least one occasion. Santander Consumer, USA, Inc. filed a motion to dismiss the lawsuit, which was denied. 

Have you been sued or harassed by Santander Consumer USA? 

If you are being sued by Santander Consumer USA, or are suffering debt collection abuse or harassment at the hands of Santander Consumer USA, contact me at (888) 877-5103.


Contact Debt Collection Defense Lawyer, N. James Turner at The Debt Relief Law Center by Calling Toll Free 1.888.877.5103 to Schedule a Confidential and FREE Legal Consultation.

Orlando Debt Collection Defense Lawyer, N. James Turner proudly serves the Debt Collection Defense and Consumer Rights legal needs for residents of Orlando, Kissimmee, Orange County, Osceola County, Seminole County, and throughout Central Florida.

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Attorney N James Turner


Orlando Consumer Rights Lawyer - providing aggressive and affordable professional services to consumers who have been victims of debt collection harassment by debt collectors and Credit Repair, to residents in Orlando, Kissimmee, and throughout the Central Florida Area.

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